Effective date: September 26, 2026
Website: www.nucleuscanada.com
This Privacy Policy explains how Nucleus Corp (“Nucleus Corp,” “we,” “us,” or “our”) collects, uses, stores, discloses and protects personal information when you visit or use our website, buy our products, request a quote, or communicate with us. By using our website, you agree to the terms of this Privacy Policy.
1. Who we are
Nucleus Corp operates the website www.nucleuscanada.com. Our business address is 42-100 Hollywood Crt, Cambridge, Ontario, N1R 0C5, Canada. For privacy questions or requests, contact us at info@nucleuscanada.com or +1 416-302-8343.
2. Information we collect
Personal information:
- Name, company name and job title
- Billing and shipping address
- Email address and telephone number
- Order history, quote requests and transaction details
- Communications and correspondence with us
- Any information you submit through forms, email, phone or chat
Technical and usage information collected automatically:
- IP address, browser type and device information
- Operating system and referring website
- Date and time of access, pages visited and usage analytics
- Cookies and similar tracking data
3. How we use your information
- Processing and fulfilling orders and quote requests
- Providing customer support and responding to inquiries
- Managing accounts and website functionality
- Improving our products, services and website
- Detecting fraud, abuse or security issues
- Keeping business, accounting and tax records
- Sending order and service communications
- Marketing communications where permitted by law
- Complying with legal, regulatory, tax, customs or law-enforcement requirements
4. Payment information
Online payments are processed by third-party payment providers. We do not store complete card or bank details on our servers. Payment providers process your information under their own privacy policies and terms.
5. Cookies
We use cookies and similar technologies to keep the site working (for example your cart and quote list), remember preferences, understand traffic and help prevent fraud. You can disable cookies in your browser, but some features may then not work.
6. Third-party services
Our website may include embedded content or services from third parties (such as payment, analytics or maps). These providers may collect data under their own privacy policies, which we do not control.
7. Sharing your information
We share information only as needed with:
- Shipping and courier companies
- Payment providers
- IT, website and hosting providers
- Partner distributors where they fulfil your order
- Professional advisors, auditors and insurers
- Government, customs or law-enforcement authorities where required by law
We do not sell personal information.
8. International transfers
Your information may be stored or processed outside your country of residence, where data-protection laws may differ.
9. Data retention
We keep personal information only as long as reasonably needed for business operations, customer service, legal, accounting and tax obligations, dispute resolution and fraud prevention.
10. Your rights
Subject to applicable law (including Canada’s PIPEDA), you may request access to, correction of, or deletion of your personal information, withdraw consent, or object to certain processing. Contact us at info@nucleuscanada.com.
11. Security
We use commercially reasonable measures to protect personal information. No method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Children
Our website and products are intended for healthcare professionals and businesses and are not directed to individuals under 18.
13. Marketing
You can opt out of marketing emails at any time using the unsubscribe link or by contacting us. We may still send order and service messages.
14. Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page.
15. Governing law
This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable there.
16. Contact us
Nucleus Corp, 42-100 Hollywood Crt, Cambridge, Ontario, N1R 0C5, Canada
Email: info@nucleuscanada.com · Phone: +1 416-302-8343